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8-16 Troubleshooting
On-screen error message Recommended action
8400 Onboard PCIE#1 Link
Failure
8401 Onboard PCIE#2 Link
Failure
8402 Onboard PCIE#3 Link
Failure
8403 Onboard PCIE#4 Link
Failure
8404 Onboard PCIE#5 Link
Failure
1. Take one of the following measures to reboot (reset) the CPU
blade.
* Issue an OS command.
* Press Ctrl + Alt + Del.
* Press the RESET switch.
* Issue a command from Web browser of EXPRESSSCOPE
Engine or NEC DianaScope Manager.
2. Take one of the following measures to power off the CPU
blade and then on.
* Power off the CPU blade from OS, then press the POWER
switch to power on.
* Press the POWER switch to power off the CPU blade, then
press it again to power on.
* Issue a command from Web browser of EXPRESSSCOPE
Engine or NEC DianaScope Manager.
3. Power off the CPU blade by issuring an OS command or
press the POWER switch. Take the CPU blade out of the
Blade Enclosure, and install it again. Then, press the POWER
switch to turn on the CPU blade.
4. Replace the CPU blade.
5. If the same error persists, contact your service representative.
Note: If the message [8403: Onboard PCIE#4 Link Failure] is
displayed, check also:
* Connection status of signal cable between the CPU unit
and the SAS unit
* Installation status of DIMMs on SAS unit
8410 Mezzanine Slot#1 PCIE
Link Failure
8411 Mezzanine Slot#2 PCIE
Link Failure
8412 Mezzanine Slot#3 PCIE
Link Failure
8413 Mezzanine Slot#4 PCIE
Link Failure
1. Take one of the following measures to reboot (reset) the CPU
blade.
* Issue an OS command.
* Press Ctrl + Alt + Del.
* Press the RESET switch.
* Issue a command from Web browser of EXPRESSSCOPE
Engine or NEC DianaScope Manager.
2. Take one of the following measures to power off the CPU
blade and then on.
* Power off the CPU blade from OS, then press the POWER
switch to power on.
* Press the POWER switch to power off the CPU blade, then
press it again to power on.
* Issue a command from Web browser of EXPRESSSCOPE
Engine or NEC DianaScope Manager.
3. Power off the CPU blade by issuring an OS command or
press the POWER switch. Take the CPU blade out of the
Blade Enclosure, and install it again. Then, press the POWER
switch to turn on the CPU blade.
4. Check installation status of failed mezzanine card.
5. Replace the failed mezzanine card.
6. Replace the CPU blade.
7. If the same error persists, contact your service representative.
- NEC Express5800/B140a-T 1
- User's Guide 1
- SAFETY INDICATIONS 3
- Attentions 4
- Prohibited Actions 4
- Mandatory Action 4
- Trademarks 6
- ABOUT THIS USER'S GUIDE 8
- IN THE PACKAGE 9
- CONTENTS 10
- Chapter 1 15
- SAFETY NOTES 16
- Do not step on the cable 17
- FOR PROPER OPERATION 19
- TRANSFER TO THIRD PARTY 21
- DISPOSAL AND CONSUMABLES 22
- USER SUPPORT 23
- Advice for Health 24
- Chapter 2 25
- OVERVIEW 26
- STANDARD FEATURES 27
- PART NAMES AND CONTROLS 28
- General Description 2-5 29
- Rear View 30
- Internal View 31
- SAS Board 32
- External View 33
- Lamp Indications 35
- STATUS Lamp 36
- LAN (1 - 4) Link/Access Lamps 37
- DISK ACCESS Lamp 37
- USING YOUR SERVER 38
- Power ON from CPU Blade 39
- Operation after Power ON 39
- POST Execution Flow 41
- Power-off of Blade Server 43
- Device Identification 44
- Chapter 3 45
- BEFORE INSTALLING CPU BLADE 46
- Installing DIMM 47
- INSTALLING THE CPU BLADE 48
- MAKING CONNECTIONS 49
- Setting Up Your Server 3-7 51
- 3-8 Setting Up Your Server 52
- Blade Enclosure for details 52
- Chapter 4 53
- Starting SETUP Utility 54
- Configuration Examples 56
- Keyboard 58
- Security 59
- External Devices 59
- Internal Devices 59
- Saving the Configuration Data 59
- [ ]: Factory-set 61
- 4-10 Configuring Your Server 62
- Processor Settings 62
- Advanced 64
- Memory Configuration 65
- 4-14 Configuring Your Server 66
- PCI Configuration 66
- Onboard SAS 67
- 4-16 Configuring Your Server 68
- Onboard NIC 68
- 4-22 Configuring Your Server 74
- System Management 75
- 4-24 Configuring Your Server 76
- Console Redirection 76
- Event Log Configuration 77
- RAID SYSTEM CONFIGURATION 81
- Standby rebuild 86
- Hot-swap rebuild 86
- 4-38 Configuring Your Server 90
- Before Using WebBIOS 91
- Using WebBIOS 93
- Main Menu 94
- Adapter Properties 96
- 4-46 Configuring Your Server 98
- Scan Devices 100
- IMPORTANT: 100
- Virtual Disks 101
- Physical Drives 102
- 3. Click [Go] 103
- Adapter Selection 104
- Physical View / Logical View 104
- Configuration Wizard 104
- Configuring Virtual Disk 106
- 4-56 Configuring Your Server 108
- 4-58 Configuring Your Server 110
- 4-60 Configuring Your Server 112
- Configure SPAN 116
- 4-66 Configuring Your Server 118
- [Accept] 119
- 4-68 Configuring Your Server 120
- Operation of Various Features 123
- Manual Rebuild 125
- 1. Start WebBIOS 125
- Setting Hot Spare 127
- Reconstruction 130
- Number and ID 133
- Setting of Priority 134
- Chapter 5 137
- About Express Setup 138
- Microsoft Windows Server 2003 139
- Installing the Service Pack 143
- FLOW OF SETUP 144
- About partition size 148
- 14. Save the parameters 151
- Setup of teaming 154
- 8. Click [Install] 155
- Optional Network Board Driver 156
- Setting WOL 159
- Graphics Accelerator Driver 160
- SETTING FOR SOLVING PROBLEMS 162
- Windows Dr. Watson 165
- Network Monitor 166
- UPDATING THE SYSTEM 167
- Chapter 6 171
- NEC EXPRESSBUILDER 172
- Os installation 173
- Tool menu (Normal Mode) 174
- Autorun Menu 176
- PARAMETER FILE CREATOR 177
- Parameter File 178
- 15. Saved to a floppy disk 186
- NEC ESMPRO 188
- Universal RAID Utility 189
- NEC DianaScope 190
- Chapter 7 191
- SYSTEM DIAGNOSTICS 192
- <Device List> 195
- <Log Info> 195
- <Option> 195
- <Reboot> 195
- 7-6 Maintenance 196
- Chapter 8 197
- SYSTEM VIEWERS 198
- ERROR MESSAGES 199
- 8-4 Troubleshooting 200
- Troubleshooting 8-5 201
- 8-6 Troubleshooting 202
- Troubleshooting 8-7 203
- 8-8 Troubleshooting 204
- Troubleshooting 8-9 205
- 8-10 Troubleshooting 206
- Troubleshooting 8-11 207
- 8-12 Troubleshooting 208
- Troubleshooting 8-13 209
- 8-14 Troubleshooting 210
- Troubleshooting 8-15 211
- 8-16 Troubleshooting 212
- Troubleshooting 8-17 213
- 8-18 Troubleshooting 214
- Other POST Error 215
- Error Messages on Virtual LCD 216
- ASF Codes 217
- POST Progress Codes 217
- Other Messages 218
- Troubleshooting 8-23 219
- 8-24 Troubleshooting 220
- Troubleshooting 8-25 221
- 8-26 Troubleshooting 222
- Troubleshooting 8-27 223
- 8-28 Troubleshooting 224
- Troubleshooting 8-29 225
- 8-30 Troubleshooting 226
- Troubleshooting 8-31 227
- 8-32 Troubleshooting 228
- Troubleshooting 8-33 229
- 8-34 Troubleshooting 230
- Troubleshooting 8-35 231
- 8-36 Troubleshooting 232
- Troubleshooting 8-37 233
- 8-38 Troubleshooting 234
- Troubleshooting 8-39 235
- 8-40 Troubleshooting 236
- Troubleshooting 8-41 237
- SOLVING PROBLEMS 238
- Fail to power-off: 239
- POST fails to complete: 239
- Is the OS broken? 242
- It is not a failure 242
- Did you update the system? 243
- Problems with Windows 245
- Server 2003 x64 Editions 247
- Server 2003 R2 249
- Problems with Express Setup 251
- Is the RAID configured? 252
- Is RAID0 configured? 252
- Auto rebuild fails: 253
- A hard disk drive fails: 253
- COLLECTING EVENT LOG 254
- MEMORY DUMP 256
- RECOVERY FOR Windows SYSTEM 257
- MAINTENANCE TOOLS 258
- Function of Maintenance Tools 260
- BIOS/FW Updating 261
- ROM-DOS startup FD 261
- Test and diagnostics 261
- System Management 261
- Starting 262
- RESETTING THE CPU BLADE 264
- FORCED SHUTDOWN 264
- Chapter 9 265
- ANTI-STATIC MEASURES 267
- PREPARATION FOR INSTALLATION 268
- Processor (CPU) 269
- 9-6 Upgrading Your Server 270
- 9-8 Upgrading Your Server 272
- Upgrading Your Server 9-9 273
- 10. Lift the socket lever 274
- Upgrading Your Server 9-11 275
- Adding Order and Precautions 279
- Key slot 281
- Online Spare Memory 284
- Memory Mirroring 286
- Mezzanine Card 288
- Hard Disk Drive 293
- 9-32 Upgrading Your Server 296
- Appendix A 297
- A-2 Specifications 298
- Appendix B 299
- <Example> 300
- Setup Procedure 305
- Create from [Autorun Menu] 307
- The installation starts 311
- Install Windows – Insert Disc 314
- OK Cancel 314
- Alt + Del 316
- REMOTE DESKTOP FOR MANAGEMENT 326
- Windows Server 2003 327
- Setup of teaming 328
- Graphics Accelerator 330
- Balancing (ALB) 333
- Setup Teaming 334
- Remove Team 336
- SETTING WOL 337
- 10. Click [OK] 343
- 2. Select [Advanced] tab 344
- Local Update 354
- <Windows Server 2003> 357
- About Windows Activation 369
- 4. Activate Windows 371
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