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10-2
Solving System Problems
Once in a while you may encounter a problem with your NEC Versa VXi. If the screen
is blank, the instructions don’t help, or no error message appears, use the information
here to determine and fix the problem. You still may be able to solve the problem
yourself!
Problem Checklist
First check the items in the following list. If these items don't help, see the table that
follows the list.
!
Power is on to the computer.
!
The electrical outlet to which your AC adapter is connected is working. Test the
outlet by plugging in a lamp or other electrical device.
!
All cables are tightly connected.
!
The display setting is configured correctly.
!
The display’s brightness control is adjusted properly.
!
If using battery power, check that the battery pack is properly inserted and fully
charged.
Troubleshooting
Problem What to Do
The system does not power
on.
If you are operating the system with battery power, check that the
battery pack is correctly inserted. Attach the AC adapter to
recharge the battery.
If you have the AC adapter attached, check that the electrical
outlet you are using works.
LCD screen is dark and blank. Power-saving mode has shut off the backlight. So try to recover
by pressing any keyboard key.
The built-in LCD may not be selected. Press
Fn-F3
once or twice.
Screen brightness needs adjustment. Adjust the control (
Fn-F8
and
Fn-F9
).
The system entered Standby mode (Windows 98/2000) or
Suspend mode (Windows NT) due to low battery power. Plug in
the AC adapter before resuming operation.
- V ERSA VXi 1
- Contents 3
- Using This Guide 9
- Text Conventions 10
- Related Documents 10
- Introducing the NEC Versa 11
- Before You Begin 12
- LCD Panel 14
- Control Panel 15
- Power Button 16
- Status Icons 17
- Keyboard Panel and Base Unit 18
- Keyboard 19
- Around the Back of the System 22
- Left side features 23
- Right side features 24
- Bottom of the system 25
- About the Port Replicator 26
- Getting Started 27
- NEC VersaGlide 28
- Power Sources 29
- Using the AC Adapter 30
- Powering On with Windows 2000 31
- Using the Battery 32
- Replacing the Battery 32
- Removing the battery 33
- Low Battery Power 34
- Extending Battery Life 35
- Handling the Battery 35
- Conserving Battery Power 36
- Charging the Battery 36
- Battery Precautions 37
- Disposing of the Battery 38
- Internal Batteries 38
- CMOS Battery 38
- System Care 39
- Storage Requirements 41
- Routine Cleaning 41
- Using the BIOS Setup Utility 42
- Introducing BIOS Setup 43
- Entering BIOS Setup 43
- BIOS Setup Main Menu 44
- Looking at Screens 45
- Using Keys 46
- Resetting System Parameters 47
- Standard CMOS Setup 47
- Advanced CMOS Setup 48
- System Security Setup 49
- Password Protection 50
- Establishing Passwords 50
- Hard Disk Drive Passwords 50
- Moving the Hard Disk Drive 52
- Power Management Setup 52
- Custom Timeout Options 55
- Boot Device Setup 56
- Peripheral Setup 57
- Managing System Power 58
- Windows 98 Power Schemes 59
- Windows 98 Alarms 60
- Windows 98 Power Meter 60
- Windows 98 Advanced 61
- Windows 98 Hibernate 61
- Windows 2000 Power Schemes 62
- Windows 2000 Alarms 63
- Windows 2000 Power Meter 64
- Windows 2000 Advanced 64
- Windows 2000 Hibernate 65
- Updating the BIOS 68
- Performing the BIOS Update 69
- Default switch settings 70
- Windows Introduction 72
- Taskbar Icons 73
- Windows 98 Second Edition 73
- Desktop Icons 73
- NEC Utilities 76
- HDPREPEZ Utility 77
- Using HDPREPEZ in Windows 98 77
- SpeedStep Applet 78
- SoftDVD Player 78
- NEC CD-RW CD 79
- Installing Easy CD Creator 80
- Installing DirectCD 80
- Application and Driver CD 81
- Personal Code Setting Utility 82
- Setting a Personal Code 83
- NEC Info Center 84
- Partition Magic 84
- Product Recovery CD 85
- Product Recovery CD Options 86
- Full Disk Drive Restore 86
- Partition Only Restore 88
- 24X CD-ROM Drive 90
- DVD-ROM Drive 90
- CD Read/Write Drive 90
- Memory Modules 90
- CD Loading 92
- Memory bay cover and screw 94
- Memory module slot 95
- Installing the memory module 96
- Removing the memory module 96
- Mini-PCI Modem 99
- Mini-PCI LAN 100
- Mini-PCI Modem/LAN 100
- PC Cards 100
- Communication Cards 101
- Type II Cards 101
- Type II Extended Cards 101
- Type III Cards 101
- Storage Cards 102
- Interface Cards 102
- Other Cards 102
- PC Card Slots 102
- Inserting a PC Card 103
- Internet Connections 104
- Accessing the Internet 105
- Sending and Receiving Email 105
- Enabling the IR Port 106
- Using the IR Port 107
- Traveling Tips 108
- Preparing for Travel 109
- Packing for Travel 109
- Using Power Connections 110
- Getting Through Customs 110
- Using Your Modem 111
- Using External Devices 112
- Connecting a monitor 113
- Parallel Devices 114
- Serial Devices 115
- Keyboard/Mouse 116
- Television Connection 117
- USB Device 118
- Audio Options 119
- Port Replicator 119
- Locating the docking lever 120
- Using Multimedia 122
- Recording 123
- CD-ROM Input 124
- Microphone 124
- Playing Back 125
- Using Headphones 125
- Using the Built-In Speakers 125
- Using Digital Video Files 126
- Using Animation Files 126
- Multimedia Applications 127
- Solving System Problems 128
- Problem Checklist 129
- Startup Problems 130
- POST Error Messages 131
- If You Need Assistance 132
- Getting Service and Support 133
- NECC Web Site 135
- NECC FTP Site 135
- NECC Support Services 135
- Email/Fax to Support Services 136
- Arrange Your Equipment 139
- Adjust Your Chair 139
- Adjust Your Input Devices 140
- Adjust Your Screen or Monitor 140
- Vary Your Workday 141
- Specifications 143
- System Components 144
- Interrupt Controllers 150
- Memory Map 151
- Frequently Asked Questions 152
- External Mouse 153
- Diskette Drive 155
- Power Management 157
- Miscellaneous 160
- Glossary 163
- zoomed video 174
- Regulatory Statements 179
- Battery Replacement 180
- DECLARATION OF CONFORMITY 181
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