Using This Guide xiRelated DocumentsIn addition to this guide, the following printed documentation ships withyour system.! NEC PowerMate 2000 Serie
6Getting Services and Support! NECC Website! NECC FTP Site! Email/Fax Technical Support Service! NECC Technical Support Services
6-2 Getting Services and SupportIf you tried correcting problems yourself or within your company andwere not successful, you may want to try one or
Getting Services and Support 6-3NECC FTP SiteYou can use the Internet to access the NECC FTP (file transfer protocol)site to download various files
6-4 Getting Services and SupportNECC Technical Support ServicesNECC also offers direct technical support through its Technical SupportCenter. (NECC
ASetting Up a Healthy WorkEnvironment! Making Your Computer Work for You! Arrange Your Equipment! Adjust Your Chair! Adjust Your Input Devices! Adjust
A-2 Setting Up a Healthy Work EnvironmentProlonged or improper use of a computerworkstation may pose a risk of serious injury. To reduce your risk o
Setting Up a Healthy Work Environment A-3Arrange Your EquipmentArrange your equipment so that you can work in a natural and relaxedposition. Place i
A-4 Setting Up a Healthy Work EnvironmentAdjust Your ChairYour chair should be adjustable and stable. Vary your posture throughoutthe day.Check the
Setting Up a Healthy Work Environment A-5! Extend your lower legs slightly so that the angle between your thighsand lower legs is 90° or more.! Pl
A-6 Setting Up a Healthy Work EnvironmentAdjust Your Input DevicesFollow these points in positioning your keyboard and mouse.! Position your keyboa
1Reviewing System Features! Front Features! Right Side Features! Left Side Features! Rear Features! Bottom Features! Microdesktop Chassis! System Over
Setting Up a Healthy Work Environment A-7! Type with your hands and wrists floating above the keyboard. Use awrist pad only to rest your wrists bet
A-8 Setting Up a Healthy Work EnvironmentAdjust Your MonitorCorrect placement and adjustment of the monitor can reduce eye,shoulder, and neck fatigu
Setting Up a Healthy Work Environment A-9! Position the monitor at a 90° angle to windows and other light sourcesto minimize glare and reflections.
A-10 Setting Up a Healthy Work EnvironmentVary Your WorkdayIf you use your computer for prolonged periods, follow these instructions.! Vary your ta
Setting Up a Healthy Work Environment A-11Note For more information on workstation setup, see the AmericanNational Standard for Human Factors Engi
A-12 Setting Up a Healthy Work EnvironmentChecking Your Keyboard! Is your keyboard angled so your wrists are straight when you type?! Is your keyb
Setting Up a Healthy Work Environment A-13For more information on workstation setup, see the American NationalStandard for Human Factors Engineering
BSystem Specifications! System Board! System Peripherals! Dimensions! Power! Operating Environment! Compliance
B-2 System SpecificationsSystem BoardThe following sections give the specifications for major components onthe system board.System Processor! Intel
System Specifications B-3Calendar ClockYear/month/day/hour/minute/second/.01 second; maintained by batteryBattery type — Lithium coin cellInput/Outp
1-2 Reviewing System FeaturesProlonged or improper use of a computerworkstation may pose a risk of serious injury. To reduce your risk of injury,set
B-4 System SpecificationsSound ControllerAll systems come with audio integrated on the system board. The audio isbased on the Intel 82801 (ICH) chip
System Specifications B-5System PeripheralsThe following sections give the specifications for system peripherals.LCD PanelSystems come with a 15-inc
B-6 System SpecificationsExternal MonitorThe following resolutions are supported on an optional external monitor:! 320 x 200 (256/High color), vert
System Specifications B-7Diskette DriveSystems come with a Mobile Diskette Drive, 3 1/2-inch, 1.44 MB! Capacity— High density mode:Unformatted: 2.
B-8 System SpecificationsCD-ROM DriveSystems come with a Mobile ATAPI 24X MAX Slim CD-ROM drive.! Disc rotation speed — 5136 rpm! Data transfer ra
System Specifications B-9DimensionsSystemBase chassis — 10.75 inches (274.1mm) wide x 7.5 inches (192mm) deepx 2.75 inches (70mm) highTotal height (
B-10 System SpecificationsComplianceDomestic: FCC CFR 47 Part 15, Subpart BUL 1950 3rd editionCanadian: C-UL C22.2 No.950-95ICES-003 Issue 2, Revis
Index-1AAcrobat reader, 1-16AGP graphics, 1-15Anti-theft bracket, 1-8features, 1-8Audioconnectors, 1-8features, 1-8subsystem, 1-15BBatteryCMOS, 3-4pro
Index-2Dimensionskeyboard, B-9system, B-9Disk error problems, 5-2, 5-4DisketteFLASH, 3-28Diskette drivedescription, 1-5problems, 5-4specifications, B-
Index-3cleaning, 2-6problems, 5-5setup, 2-2specifications, B-6LLamps and controlshard drive lamp, 1-4power/sleep button, 1-4power/sleep lamps, 1-4LANc
Reviewing System Features 1-3PowerMate 2000 system unit front featuresA – CD-ROM Drive F – Diskette DriveB – CD-ROM Drive Lamp G – Diskette Eject Bu
Index-4PC cardinserting, 4-4removing, 4-6slot features, 1-9slot specifications, B-8PC99 compliance, 1-15Performance problems, 5-3Powermanagement, 1-15
Index-5Setup UtilityBIOS, 3-4legend bar, 3-5Main Menu, 3-4startup, 3-4using, 3-4Shipping, 2-7preparations, 2-7safety precautions, 2-7Shutdownpower off
Index-6overview, 1-15PC card slots, 1-9printer port, 1-11PS/2 keyboard port, 1-11PS/2 mouse port, 1-11rear panel, 1-10right side, 1-7security, 1-17ser
Regulatory Statements 1Regulatory StatementsThe following regulatory statements include the Federal CommunicationsCommission (FCC) Radio Frequency I
2 Regulatory StatementsCanadian Department of Communications ComplianceStatementThis Class B digital apparatus meets all requirements of the Canadia
Regulatory Statements 3Battery DisposalThe CMOS battery is made of lithium. Contact your local wastemanagement officials for other information regar
NEC Computers Inc.DECLARATION OF CONFORMITYWe, the Responsible PartyNEC Computers Inc.15 Business Park WaySacramento, CA 95828declare that the produc
1-4 Reviewing System FeaturesSystem Controls and LampsSystem unit controls include a power/sleep button, power lamp, sleeplamp, and hard drive activ
Reviewing System Features 1-5LCD PanelThe system comes with an LCD panel that you can adjust up or down andside-to-side for a comfortable viewing po
1-6 Reviewing System FeaturesCD-ROM DriveAll systems come with a 24X or higher Max Slim variable speedCD-ROM drive. Use the CD-ROM drive to load and
Reviewing System Features 1-7Right Side FeaturesThe following figure shows the features on the right side of the systemunit. Brief descriptions of t
1-8 Reviewing System FeaturesAudio ConnectorsYour system unit has the following audio connectors:! Microphone in jackUse this jack to connect a mic
Reviewing System Features 1-9Left Side FeaturesThe following figure shows the features on the left side of the system unit.Brief descriptions of the
First Printing — January 2001Copyright 2001NEC Computers Inc.15 Business Park WaySacramento, CA 95828All Rights ReservedProprietary Notice and Liabil
1-10 Reviewing System FeaturesSystem Unit FansThe system’s two fans cool system unit components and prevent themfrom overheating. Keep the area near
Reviewing System Features 1-11PS/2 Mouse PortThe system unit comes with a mouse port that supports apersonal system/2®-compatible (PS/2-compatible)
1-12 Reviewing System FeaturesOptional Modem ConnectorSome systems might come with an optional V.90 56K modem board inplace of the LAN board. Use th
Reviewing System Features 1-13Bottom FeaturesA panel on the bottom of the system unit covers the two memoryexpansion sockets and the password clear
1-14 Reviewing System FeaturesThe modules use synchronous dynamic random access memory(SDRAM). Memory allocation is controlled by Dynamic Video Memo
Reviewing System Features 1-15System OverviewThe system hardware and software deliver the performance andtechnologies needed for all your challengin
1-16 Reviewing System FeaturesSoftwareNEC provides a variety of software applications and hardware utilitieswith your system to let you take advanta
Reviewing System Features 1-17! Intel LANDesk® Client ManagerUse LANDesk software to track system information such as serialnumber, BIOS version, m
1-18 Reviewing System Features! Security Lock SlotThe security lock slot on the rear of the system accepts a Kensington®Security Standard connector
2Setting Up the System! Cable Connections! Startup! Shutdown! Power-Saving Operation! System Care! More Information
Contents iiiContentsUsing This GuideText Conventions ...xRe
2-2 Setting Up the SystemThis chapter provides basic information for setting up and using yoursystem (refer to the Quick Setup poster for details).
Setting Up the System 2-3If a problem occurs, a series of beeps might sound. If this happensrepeatedly after powering on, power off the system and g
2-4 Setting Up the System4. Click Start on the taskbar, then point to and click Shut Down. SelectShut down the computer, then click Yes or press Ent
Setting Up the System 2-5System CareThe system is a durable system built for dependable use. With protectivemeasures and proper care, you can preven
2-6 Setting Up the System! Position the system away from direct sunlight and extreme hot andcold temperatures.The recommended operating environment
Setting Up the System 2-7Moving or Shipping Your SystemUse these steps to prepare the system for moving or shipping.1. Back up your files on the har
2-8 Setting Up the SystemMore InformationOnce the system is up and running, we suggest that you do the following.! See “Setting Up a Healthy Work E
3Configuring the System! Configuration Tools and Utilities! BIOS Setup Utility! Hard Drive Security! FLASH Utility! NEC INFO Center! NEC Product Recov
3-2 Configuring the SystemThis chapter provides information on configuring your system. Thechapter includes information on:! Phoenix® Technologies
Configuring the System 3-3Configuration Tools and UtilitiesConfiguration Method, Tool, or UtilityHard drive, reformatting NEC Product Recovery CDHar
iv ContentsSoftware...1-16Preloaded Software ...
3-4 Configuring the SystemBIOS Setup UtilityThe BIOS Setup Utility lets you configure the main components of yoursystem. The utility is resident in
Configuring the System 3-5! Security Use this menu to set User and Supervisor Passwords,security mode, password on boot, network boot, and virus
3-6 Configuring the SystemMenu items preceded by a > contain a submenu of selectable fields forsetting system parameters. Display a submenu by us
Configuring the System 3-7Main Menu ItemsMenu Item Settings (default is bold)System TimeSet system time in this field. Press Tab orEnter to move bet
3-8 Configuring the SystemMain Menu ItemsMenu Item Settings (default is bold)Primary IDE MasterPrimary IDE SlaveSecondary IDE MasterSecondary IDE Sl
Configuring the System 3-9Main Menu ItemsMenu Item Settings (default is bold)TypeUser, Auto, None, CD-ROM, IDE/ATAPIRemovableWhen set to Auto, the v
3-10 Configuring the SystemMain Menu ItemsMenu Item Settings (default is bold)Multi-Sector Transfers Disabled, 2, 4, 8, 16 sectorsDetermines the num
Configuring the System 3-11Main Menu ItemsMenu Item Settings (default is bold)Keyboard FeaturesPress Enter to check or change keyboardparameters.Num
3-12 Configuring the SystemMain Menu ItemsMenu Item Settings (default is bold)Extended Memory Displays amount of extended memorydetected during boot
Configuring the System 3-13Advanced MenuMenu Item Settings (default is bold)Plug and Play OSNo, YesSelect Yes if you are booting a Plug andPlay capa
Contents vUsing the Smart Restore Program ... 3-34How to Load Smart Restore...
3-14 Configuring the SystemAdvanced MenuMenu Item Settings (default is bold)Cache Base 0-512K Uncached, Write Through, Write Protect,Write BackContr
Configuring the System 3-15Advanced MenuMenu Item Settings (default is bold)I/O Device ConfigurationPress Enter to access the followingsubmenus.Seri
3-16 Configuring the SystemAdvanced MenuMenu Item Settings (default is bold)Floppy Disk ControllerDisabled, Enabled, AutoSetting at Enabled allows t
Configuring the System 3-17Advanced MenuMenu Item Settings (default is bold)Clear All DMI Event LogsNo, YesSelecting No prevents clearing out theDIM
3-18 Configuring the SystemSecurity Menu ItemsMenu Item Settings (default is bold)Supervisor Password IsClear, SetStatus only, user cannot modify. S
Configuring the System 3-19Security Menu ItemsMenu Item Settings (default is bold)Security ModePress Enter to access the Security Mode.Use this mode
3-20 Configuring the SystemSecurity Menu ItemsMenu Item Settings (default is bold)Network Boot SettingPress Enter to access.Keyboard/Mouse LockDisab
Configuring the System 3-21Power MenuChoose the Power Menu by selecting Power in the legend bar on the MainMenu screen. Other Power Menu options are
3-22 Configuring the SystemPower Menu SettingsMenu Item Settings (default is bold)System SwitchSleep Button, Power ButtonSelect Power Button to turn
Configuring the System 3-23Boot Menu SettingsMenu Item Settings (default is bold)Restore On AC/Power LossPower Off, Last State, Power OnPower Off se
vi Contents6 Getting Services and SupportNECC Website ...
3-24 Configuring the SystemBoot Menu SettingsMenu Item Settings (default is bold)Removable DevicesPress ReturnOperating system assigns drive letters
Configuring the System 3-25Hard Drive SecurityYour NEC PowerMate 2000 system allows establishing passwordprotection for the internal hard drive. Har
3-26 Configuring the System4. Enter a master HDD password and press Enter. The system promptsyou to reenter the password to verify.5. Reenter the ma
Configuring the System 3-27If you set the master and user password on ahard drive, you can never remove the passwords. You can change thepasswords.
3-28 Configuring the SystemFLASH UtilityThe system BIOS resides on a flash read only memory (ROM) chip inyour system. The FLASH ROM can be updated u
Configuring the System 3-29NEC INFO CenterThe online NEC INFO Center provides quick access to information aboutyour system. The INFO Center includes
3-30 Configuring the SystemNEC INFO Center opening screenTo uninstall the NEC INFO Center, use these steps.1. At the Windows desktop, click Start, p
Configuring the System 3-31NEC Product Recovery CDThe NEC Product Recovery program allows you to go back to the originalsoftware shipped on your sys
3-32 Configuring the SystemUsing the Product Recovery CDThe Product Recovery program main menu offers the following options:! Standard System Resto
Configuring the System 3-333. At the message informing you that the restoration process is finished,remove the Recovery Boot diskette and the Produc
Contents viiDimensions ...B-9System ...
3-34 Configuring the SystemToolsThe Tools menu includes a series of advanced tools to maintain the harddrive and to check the Product Recovery CD fo
Configuring the System 3-35How to Load Smart RestoreTo load Smart Restore, click the Windows Start button, select Programs,Tools, and Restore.If you
3-36 Configuring the SystemRestoration ProcessOnce you have selected the programs or hardware settings you want torestore, click OK to start the res
Configuring the System 3-372. Remove the access panel from the bottom of the system unit (forpanel removal, see “Installing a SO-DIMM Module” in Cha
3-38 Configuring the SystemIntel Processor Serial Number ControlUtilityThe Intel Processor Serial Number Control Utility is a Windows programthat en
Configuring the System 3-39Processor Serial NumberThe Intel processor serial number, a feature of the Pentium III processor,is an identifier for the
3-40 Configuring the SystemCan a website read my serial number without my knowledge?No, generally not. Websites cannot read serial numbers unless yo
4Adding Expansion Devices! Safety Precautions! USB Devices! PC Cards! Memory Modules! Hard Drive! Parallel Printer! External Monitor! Serial Devices
4-2 Adding Expansion DevicesThis chapter provides information for adding a variety of industry-standard expansion devices to your system.Included in
Adding Expansion Devices 4-3! Dissipate static electricity before handling any system components(PC cards, memory modules) by touching a grounded m
Using This Guide ixUsing This GuideThe PowerMate® 2000 Series User’s Guide provides a comprehensivereference to information about your system.The gu
4-4 Adding Expansion DevicesConnecting USB devices is easy. You don’t need to turn off the system toconnect or disconnect the devices. Simply match
Adding Expansion Devices 4-5To insert a PC card, follow these steps.1. Remove the PC card slot cover by pressing the eject button next tothe slot. P
4-6 Adding Expansion Devices4. Use the software installed on your system to check PC card slotavailability.In Windows 98 or Windows 2000, a PC card
Adding Expansion Devices 4-7Memory ModulesMemory modules are installed into one or two SO-DIMM sockets on thesystem board. The sockets are accessibl
4-8 Adding Expansion DevicesFor example, with 128 MB of total system memory, 112 MB might beallocated for system memory and 16 MB for video memory,
Adding Expansion Devices 4-9Positioning the LCD panelTo prevent damage to the LCD panel, be sure toposition the unit with the LCD panel facing up.Po
4-10 Adding Expansion Devices7. Locate an empty module slot. If you need to remove one or bothmodules, see “Removing a SO-DIMM Module” in the next s
Adding Expansion Devices 4-11Removing a SO-DIMM ModuleIf you need to remove a SO-DIMM module, use the following steps.To prevent damage to system co
4-12 Adding Expansion DevicesHard DriveYou can upgrade or replace your hard drive without removing the systemunit cover. The hard drive is located o
Adding Expansion Devices 4-13Releasing the hard drive access panelA – Latches B – Hard Drive Access Panel7. Grasp each end of the interface cable co
x Using This GuideProlonged or improper use of a computerworkstation may pose a risk of serious injury. To reduce your risk of injury,set up and use
4-14 Adding Expansion DevicesInstalling a Hard DriveInstall a hard drive as follows.1. Remove the installed hard drive (see “Removing a Hard Drive”e
Adding Expansion Devices 4-15Parallel PrinterYou can connect a standard parallel printer to the system unit. To installthe printer, you need the pri
5Solving System Problems! Solutions to Common Problems! How to Clean the Mouse
5-2 Solving System ProblemsYou may occasionally encounter a problem with the system. In mostcases, the problem is one that you can solve yourself.Th
Solving System Problems 5-3! Operating system not found error message displays when thesystem is started.If you left a CD in the CD-ROM drive, your
5-4 Solving System Problems! System shuts off instead of going into sleep mode.You pressed and held in the power/sleep button for more than fourseco
Solving System Problems 5-5LCD Panel ProblemsCheck the following problems to see the possible cause and solution.! Screen is dark or the display is
5-6 Solving System ProblemsCD-ROM Drive ProblemsCheck the following problems to see the possible cause and solution.! The system does not see the dr
Solving System Problems 5-7Speaker ProblemsCheck the following problems to see the possible cause and solution.! Speaker volume is too low.Adjust th
5-8 Solving System ProblemsTypical mouse ball coverA – Mouse Ball Cover3. Rotate the ball cover counterclockwise and remove the cover.4. Turn the mo
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