NEC Express5800/A1080a Gewährleistung PDF herunterladen (Seite 5)

Express5800/A1080A Server Gold Warranty

Supplemental Professional Services

NECCare Services are d esign ed to reduce risks and protect

your IT investment with the NEC Express5800/A1080A

Enterprise Server through warranty and maintenance,

implementation/installation and relocation services.

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INSTALLATION SERVICE

NEC installation services are required when

implementing an NE C Express5800/A1080A Enterprise

Server. In stallation services are fee-based and will be

conducted by an NEC Engineer and or a Certified NEC

Service Provid er.

♦

Requires preplann ing for installation by NECAM an d

the Customer. An Installation Site Preparation

Guide will be delivered and agreed upon b etween

the Customer and NE CAM prior to installation. This

document will provide an Outline of the Installatio n

Plans and Processes.

♦

Installation will take (2) days on-site. Installation

includes; Hard ware, Op erating System; network

connection, configuration and administrator

training at the Customer site. Anyth ing beyond the

2 days will require additional fees.

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RELOCATION SERVICE

NEC relocation services is a fee-based service delivered

by an NEC Engineer and or a NEC Certified Service

Provider to help Customers protect their IT investments

by reducing risks, including minimal downtime, that are

known to be associated with relocation.

♦

NECAM or the Certified Service Provider will work

with the Custo mer to plan and coordinat e the move.

♦

NECAM’s Engineer will with the Customer System’s

Administrator to shut-down the server, dismantle

what is necessa ry and crate the server(s), and will

once relocated, install the server into the new

facility.

♦

The origin al shipping carton should be retained for

limiting risks a ssociated with relocation. If a new

container is needed from NEC, a fee can b e assessed

and additional lead time will be required for the

special order item.

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