NEC Express5800/A1160 Anleitung zur Fehlerbehebung PDF herunterladen (Seite 3)

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Contents

Section 1

Introduction .................................................................... 1-1

1.1. Documentation Updates ..................................................................... 1-1

1.2. Preparing to Restore the Service Processor ...................................... 1-1

1.2.1. Identifying the Boot Cell ..................................................................... 1-1

1.2.2. Recording Partition Configuration ...................................................... 1-3

1.2.3. Workstation Requirements ................................................................. 1-3

1.3. Accessing the Service Processor ....................................................... 1-3

1.3.1. Logging On to Partition Remote Console Interface ............................ 1-3

1.3.2. Accessing EXPRESSSCOPE® Monitor Interface .............................. 1-4

Section 2 Upgrading the Service Processor ................................. 2-1

2.1. Checking Management Firmware Level using Remote console

interface ............................................................................................. 2-1

2.2. Obtaining Releases from the Support Site ......................................... 2-3

2.3. Updating Management Firmware using Remote console interface ... 2-3

Section 3 Troubleshooting the Service Processor ...................... 3-1

3.1. Possible Problem Symptoms for the Service Processor .................... 3-1

3.2. Loss of Communication With Partition Remote console interface ..... 3-1

3.2.1. Pinging the Service Processor ........................................................... 3-1

3.2.2. Verifying Network Access to Your System .......................................... 3-2

3.2.3. Verifying Partition Network Settings ................................................... 3-3

3.2.4. Rebooting the Service Processor ....................................................... 3-4

3.2.5. Restoring the Service Processor to Default Settings ......................... 3-4

3.3. Cell Is Not Responding ...................................................................... 3-5

3.3.1. Rebooting the Service Processor ....................................................... 3-5

3.3.2. Checking Cell Interconnect Cable Connections ................................. 3-6

3.3.3. Restoring the Service Processor to Default Settings ......................... 3-6

3.4. Error Messages Displayed on EXPRESSSCOPE® Monitor LCD ...... 3-6

3.4.1. Message: “ID Indeterminate”.............................................................. 3-7

3.4.2. Message: “ID Conflict”........................................................................ 3-7

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NEC Express5800/A1160 Anleitung zur Fehlerbehebung Seite 3