NEC Express5800/320Ma Betriebsanweisung Seite 97

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Troubleshooting 5-1
Chapter 5
Troubleshooting
5-
If necessary, you can collect information about the Active Upgrade process and resolve
problems by:
Saving the activity log to a file
Viewing the status of application services
Viewing the status of installed software
Verifying If RDR disks are resynchronizing
Learning about general problems and solutions
Getting help
Saving the Activity Log to a File
If necessary, you can save the contents of the activity log to a file for later viewing.
To save the activity log to a file
1. Right-click the activity log, and select Save to File in the shortcut menu.
2. Next to Save in, select a folder in which to save the file.
3. Next to File name, type a name for the file. (Activity log files are saved in XML
format, which you can view in Internet Explorer. The .xml extension is added
automatically.)
4. Click Save.
NOTE
If you have just completed an upgrade session, you can
also save the activity log by clicking Save Log on the
Finish page.
Related Topics
“Viewing Active Upgrade Process Status” on page 4-21
Troubleshooting
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