NEC Express5800/1080Rf Installationsanleitung PDF herunterladen (Seite 25)

Troubleshooting problems

When the Windows Server 2003 does not work well, please check the following check list before you will

ask maintainer to repair the PC. When the PC’s condition has been matched to items, obey to the

confirmation and the transactions.

But it does not work well, please call maintenance service after the display messages should be written down.

If NEC EXPRESSBUILDER does not operate as expected, read and check the following:

Cannot read the online documents

Did you install the HTML

browser?

→ Some of online documents are “.HTML” files. Please install the HTML

browser to the using

operating system in advance. (Internet Explorer 5.x or later).

Is the relation of the HTML file correct?

→ You can access Online Documents by selecting local file on the CD-ROM. Ｉｆ Internet Explorer

and Netscape Communicator coexisted, the extension [htm, html] of the HTML document

might not be correctly related to the browser.

Please set the relations by follow procedure (Internet Explorer 5.0)..

1. Boot up Internet Explorer .

2. Select “Tool”, “Internet option”.

3. Double Click “Program” tab, and click “Reset Web setting”.

4. The Diag. box appeared for check. Click the ”yes” tab,

Did you install Adobe Reader to the server or client computers?

→ Some of online documents are “.PDF” files. Please install Adobe Reader to the server or client

computers in advance. You can install Adobe Reader from NEC EXPRESSBUILDER.

Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of to the server or

client computers. Master Control Menu is displayed. Click “Online Document” and then click

“LIBRARY”. LIBRARY page is displayed. It has a “Get Adobe Reader Web logo”. This logo

is an active link to the Adobe Reader Download Page on Adobe’s official web site.

Adobe Reader operation was not guaranteed on IPF version Windows at the time of October

2004.

Difficult to see NEC EXPRESSBUILDER menu image

Is the number of colors displayed on monitor 256 or more?

→ If the number of colors displayed on monitor is less than 256, it is difficult to see images on

monitor. Please change to the color settings or change a monitor which you can set the number

of the colors displayed on to 256 or more.

The master control menu fails to appear:

The menu might not be automatically displayed by the condition of the system. In this case, you

tried “\

MC\MC.EXE” or “\MC\MC_64.EXE”(Itanium environment) on the CD-ROM.

(1) Is your system Windows NT 4.0 or later, or Windows 98 SE or later?

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NEC Express5800/1080Rf Installationsanleitung Seite 25