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NEC Solutions (America), Inc.
NR561
Express5800/320Ma:
Virtual Technician Module User’s Guide
Seitenansicht 0
1 2 3 4 5 6 ... 105 106

Inhaltsverzeichnis

Seite 1 - Express5800/320Ma:

NEC Solutions (America), Inc.NR561Express5800/320Ma:Virtual Technician Module User’s Guide

Seite 2

Prefacex Express5800/320Ma: Virtual Technician Module User’s Guide

Seite 3 - Contents

GlossaryGlossary-4 Express5800/320Ma: Virtual Technician Module User’s Guide

Seite 4

Index-1IndexIndex-AActiveService Network (ASN). See ASNAdvanced Video Redirection. See AVRalerts, sending to ASN, 1-3Alt button in AVR, 4-7ASNalerts

Seite 5 - Contents v

IndexIndex-2 Express5800/320Ma: Virtual Technician Module User’s Guide core version, VTM, 5-1Ctrl button in AVR, 4-7Ddefault settingsBIOS Setup, 3-2d

Seite 6

Index Index-3defined, Glossary-2disconnecting, 4-14mounting, 4-12JJava Runtime Environment (JRE), installing, 2-2Kkey sequencesin AVR sessions, 4-6,

Seite 7 - Notation Conventions

IndexIndex-4 Express5800/320Ma: Virtual Technician Module User’s Guide NEC server certificate, 6-1overview, 6-1sending keystrokes over, 4-8signed ser

Seite 8

Index Index-5SSL connections, 6-1state, 1-2troubleshooting connecting to, 2-6version information, 5-1

Seite 9 - Getting Help

IndexIndex-6 Express5800/320Ma: Virtual Technician Module User’s Guide

Seite 10

Introduction to VTMs and the VTM Console 1-1Chapter 1Introduction to VTMs and the VTMConsole1-The following topics introduce the Virtual Technician

Seite 11 - Chapter 1

VTM System Operation and Configuration1-2 Express5800/320Ma: Virtual Technician Module User’s Guide Related Topics • “VTM System Operation and Config

Seite 12

What You Can Do Using the VTM Console Introduction to VTMs and the VTM Console 1-3What You Can Do Using the VTM ConsoleUse the VTM console to manage

Seite 13 - VTM Console Tabs

Parts of the VTM Console Interface1-4 Express5800/320Ma: Virtual Technician Module User’s Guide Figure 1-1. Tabs on the VTM ConsoleStatus BarA status

Seite 14 - To Peer Button

Description of the VTM Console Tabs Introduction to VTMs and the VTM Console 1-5Description of the VTM Console TabsEach tab on the VTM console enable

Seite 15

Description of the VTM Console Tabs1-6 Express5800/320Ma: Virtual Technician Module User’s Guide What You Can Do on the Card Info TabThe Card Info ta

Seite 16

Express5800/320Ma Documentation Introduction to VTMs and the VTM Console 1-7What You Can Do on the Troubleshoot Server TabThe Troubleshoot Server tab

Seite 17 - VTM Online Documentation

Express5800/320Ma Documentation1-8 Express5800/320Ma: Virtual Technician Module User’s Guide VTM Console Help SystemThe online Help system for the VT

Seite 18 - VTM Console Help System

Connecting to a VTM Console 2-1Chapter 2Connecting to a VTM Console2-The following topics explain how to connect to the VTMs and the VTM console:• “

Seite 19 - Connecting to a VTM Console

Manual Name: Express5800/320Ma: Virtual Technician Module User’s GuidePart Number: NR561Express5800/320Ma Software Release Number: 4.1.0Publication Da

Seite 20

Installing the JRE and Setting the Browser Options2-2 Express5800/320Ma: Virtual Technician Module User’s Guide Installing the JRE and Setting the Br

Seite 21

Overview of How to Use the VTM Console Connecting to a VTM Console 2-3Overview of How to Use the VTM Console1. Use a Web browser to connect to a VTM.

Seite 22 - Logging On to the VTM Console

Logging On to the VTM Console2-4 Express5800/320Ma: Virtual Technician Module User’s Guide To connect to a VTM1. Open a Web browser.2. Enter the IP a

Seite 23

Logging On to the VTM Console Connecting to a VTM Console 2-5An indicator in the bottom left of the login page shows whether you are logging in to th

Seite 24

Logging Out of the VTM Console2-6 Express5800/320Ma: Virtual Technician Module User’s Guide Logging Out of the VTM ConsoleTo log off the VTM console,

Seite 25

Troubleshooting Connections to a VTM Connecting to a VTM Console 2-7To reset the security setting for specific VTMs 1. On the Internet Explorer Tools

Seite 26

Troubleshooting Connections to a VTM2-8 Express5800/320Ma: Virtual Technician Module User’s Guide

Seite 27 - Responding

Reviving a System That Is Not Responding 3-1Chapter 3Reviving a System That Is NotResponding3-The “When the System Fails to Start” on page 3-1 topic

Seite 28

When the System Is No Longer Responding3-2 Express5800/320Ma: Virtual Technician Module User’s Guide Restoring the Default BIOS Setup OptionsRestore

Seite 29

When the System Is No Longer Responding Reviving a System That Is Not Responding 3-3If the system is still not responding after an SSR, or if the ope

Seite 30

Contents iiiContentsPreface vii1. Introduction to VTMs and the VTM Console 1-1Overview of the VTM and VTM Console 1-1VTM System Operation and Confi

Seite 31

When the System Is No Longer Responding3-4 Express5800/320Ma: Virtual Technician Module User’s Guide To perform a non-maskable interrupt1. On the VTM

Seite 32 - Powering On the System

When the System Is No Longer Responding Reviving a System That Is Not Responding 3-5Powering Off the System from the Manage TabYou can click ftServer

Seite 33

Powering On the System3-6 Express5800/320Ma: Virtual Technician Module User’s Guide Forcing the System to Power OffIf the operating system stops resp

Seite 34 - Viewing the System Event Log

Viewing the System Configuration Reviving a System That Is Not Responding 3-7Before you boot the system, make sure that: • AC power is being applied

Seite 35

Viewing the System Event Log3-8 Express5800/320Ma: Virtual Technician Module User’s Guide Viewing the System Event LogThe system event log is a list

Seite 36 - Related Topics

Understanding a State-Sensitive Recovery Reviving a System That Is Not Responding 3-9Understanding a State-Sensitive RecoveryIf the Express5800/320Ma

Seite 37 - Using AVR

Understanding a Fault-Resilient Boot3-10 Express5800/320Ma: Virtual Technician Module User’s Guide Because an FRB powers off CPU and I/O elements to

Seite 38

Using AVR 4-1Chapter 4Using AVR4-The following topics explain how to configure and use Advanced Video Redirection (AVR):• “Using Advanced Video Redi

Seite 39 - Managing AVR Sessions

Using Advanced Video Redirection4-2 Express5800/320Ma: Virtual Technician Module User’s Guide Starting and Ending an AVR SessionIf you start an Advan

Seite 40

Managing AVR Sessions Using AVR 4-3Managing AVR SessionsThe menus on the Advanced Video Redirection window control the way data is captured on the mo

Seite 41

Contentsiv Express5800/320Ma: Virtual Technician Module User’s Guide When the System Is No Longer Responding 3-2Performing a Non-Maskable Interrupt

Seite 42

Managing AVR Sessions4-4 Express5800/320Ma: Virtual Technician Module User’s Guide 3. To set the brightness and contrast for the three Red/Green/Blue

Seite 43 - Using the Virtual Keyboard

Managing AVR Sessions Using AVR 4-54. In the Noise Sensitivity field, specify a value to determine whether a frame should be updated, based on change

Seite 44 - Restoring Mouse Behavior

Managing AVR Sessions4-6 Express5800/320Ma: Virtual Technician Module User’s Guide Setting Languages for an AVR SessionFor Advanced Video Redirection

Seite 45 - Using AVR in View-Only Mode

Managing AVR Sessions Using AVR 4-7Using the Virtual Keyboard In an Advanced Video Redirection (AVR) session, you can use a virtual keyboard instead

Seite 46 - Troubleshooting AVR Sessions

Managing AVR Sessions4-8 Express5800/320Ma: Virtual Technician Module User’s Guide To send a single special key sequence1. On the AVR window, select

Seite 47 - Using AVR 4-11

Managing AVR Sessions Using AVR 4-9To restore mouse behavior 1. In an AVR session, click Settings.2. Point to Mouse and then click Read Mouse Acceler

Seite 48

Configuring and Connecting Remote Storage Devices4-10 Express5800/320Ma: Virtual Technician Module User’s Guide Troubleshooting AVR SessionsIf the ke

Seite 49

Configuring and Connecting Remote Storage Devices Using AVR 4-11Configuring a CD-ROM or Floppy Disk Drive as a Remote Storage DeviceThis procedure ex

Seite 50

Configuring and Connecting Remote Storage Devices4-12 Express5800/320Ma: Virtual Technician Module User’s Guide Related Topics • “Configuring a Local

Seite 51 - Opening a Configured Device

Configuring and Connecting Remote Storage Devices Using AVR 4-137. Under Select Image/Devicefile from Filesystem, select the file to be mounted on th

Seite 52

Contents Contents vViewing the Network Settings 5-2Rebooting the VTM 5-36. Configuring SSL for VTM Access 6-1Overview of SSL 6-1Setting the VTM to Us

Seite 53 - Viewing the VTM Configuration

Configuring and Connecting Remote Storage Devices4-14 Express5800/320Ma: Virtual Technician Module User’s Guide 3. If a System Settings Change messag

Seite 54 - Viewing the Network Settings

Configuring and Connecting Remote Storage Devices Using AVR 4-159. When a message in the main AVR window indicates that a high-speed USB device is pl

Seite 55 - Rebooting the VTM

Viewing a Snapshot of the Last Screen Before an ASR Event4-16 Express5800/320Ma: Virtual Technician Module User’s Guide NOTEWhen the connection estab

Seite 56

Viewing the VTM Configuration 5-1Chapter 5Viewing the VTM Configuration5-The Card Info tab on the VTM console displays VTM configuration information

Seite 57 - Chapter 6

Viewing the Status of the Connection to the System5-2 Express5800/320Ma: Virtual Technician Module User’s Guide Viewing the Status of the Connection

Seite 58 - Setting the VTM to Use SSL

Rebooting the VTM Viewing the VTM Configuration 5-3Rebooting the VTMReboot the Virtual Technician Module (VTM) after you upload a new SSL certificate

Seite 59

Rebooting the VTM5-4 Express5800/320Ma: Virtual Technician Module User’s Guide

Seite 60

Configuring SSL for VTM Access 6-1Chapter 6Configuring SSL for VTM Access6-Secure Socket Layer (SSL) is a transmission protocol that secures custome

Seite 61

Setting the VTM to Use SSL6-2 Express5800/320Ma: Virtual Technician Module User’s Guide To set up VTMs to enable a standard login 1. Click the SSL ta

Seite 62

Requesting a Signed Server Certificate Configuring SSL for VTM Access 6-36. To enable users with a valid certificate installed on their browsers to c

Seite 63 - Appendix A

Contentsvi Express5800/320Ma: Virtual Technician Module User’s Guide

Seite 64 - POST Codes

Uploading a Signed Server Certificate6-4 Express5800/320Ma: Virtual Technician Module User’s Guide NOTETo check the progress after starting the gener

Seite 65

Viewing the Server Certificate Configuring SSL for VTM Access 6-5Viewing the Server CertificateYou can view the server certificate that the system wi

Seite 66

Configuring an Expiration Notification6-6 Express5800/320Ma: Virtual Technician Module User’s Guide

Seite 67

POST and Online Diagnostic Codes A-1Appendix APOST and Online Diagnostic CodesA-Power-on self-test (POST) and online diagnostic codes for Express580

Seite 68

POST CodesA-2 Express5800/320Ma: Virtual Technician Module User’s Guide 07Disable shadow ROM and execute ROMEXEC code from flash memory.08Initialize

Seite 69

POST Codes POST and Online Diagnostic Codes A-317Initialize the cache before determining the amount of memory.18Initialize the 8254 timer.1AInitializ

Seite 70

POST CodesA-4 Express5800/320Ma: Virtual Technician Module User’s Guide 2FEnable the cache before system BIOS shadow.30RAM failure on data bits xxxx

Seite 71

POST Codes POST and Online Diagnostic Codes A-53ERead hardware.3FTest the extended memory for ROM Pilot.40Check the speed of the processor.41Initiali

Seite 72

POST CodesA-6 Express5800/320Ma: Virtual Technician Module User’s Guide 4CShadow the video BIOS ROM.4EDisplay the BIOS copyright notice.4FMultiboot i

Seite 73

POST Codes POST and Online Diagnostic Codes A-75CTest RAM between 512 and 640 KB.5ETest base memory address.60Test extended memory.62Test external me

Seite 74

Preface viiPrefacePurpose of This ManualThe Express5800/320Ma: Virtual Technician Module User’s Guide documents how to use the Virtual Technician Mo

Seite 75

POST CodesA-8 Express5800/320Ma: Virtual Technician Module User’s Guide 72Check for configuration errors.74Test the real-time clock. 76Check for keyb

Seite 76

POST Codes POST and Online Diagnostic Codes A-986Perform a checksum of the BIOS.87Start executing the main BIOS.88Initialize the BIOS data area.89Ena

Seite 77 - Server BIOS POST Codes

POST CodesA-10 Express5800/320Ma: Virtual Technician Module User’s Guide 96Clear the huge ES segment register.97Fix up multiprocessor table.98Search

Seite 78

POST Codes POST and Online Diagnostic Codes A-11AAScan for F2 keystroke.ACEnter SETUP.AEClear the boot flag.B0Check for errors.B1Inform ROM pilot tha

Seite 79 - BIOS Boot Block POST Codes

POST CodesA-12 Express5800/320Ma: Virtual Technician Module User’s Guide BBInitialize plug-and-play Option ROMs.BCClear the parity checkers.BDDisplay

Seite 80

POST Codes POST and Online Diagnostic Codes A-13C9Calculate an extended checksum.CACheck the serial key.CBInitialize the ROM and the RAM. CCInitializ

Seite 81 - Online Diagnostic Test Codes

POST CodesA-14 Express5800/320Ma: Virtual Technician Module User’s Guide C00DSet latency time between chips in the PCI-to-PCI bus.C00ELog Data Queue

Seite 82

POST Codes POST and Online Diagnostic Codes A-15C040Determine which BMC is primary (master).C123Perform a fast set up of the RAM.CEO8Set failure peri

Seite 83

POST CodesA-16 Express5800/320Ma: Virtual Technician Module User’s Guide C9Perform the first set of EISA bus initializations. CAPerform the second se

Seite 84

POST Codes POST and Online Diagnostic Codes A-17D7Check Firstware (enhanced BIOS).D8Initialize the Alert Standard Format (ASF) interface.D9Initialize

Seite 85

Prefaceviii Express5800/320Ma: Virtual Technician Module User’s Guide • The bold font emphasizes words in text or indicates text that you type, the n

Seite 86

POST CodesA-18 Express5800/320Ma: Virtual Technician Module User’s Guide 89Set huge segment. 8AInitialize OEM special code.8BInitialize PIC and DMA.8

Seite 87

Online Diagnostic Test Codes POST and Online Diagnostic Codes A-1997Start the operating system. 98Initialize the USB controller.99Initialize security

Seite 88

Online Diagnostic Test CodesA-20 Express5800/320Ma: Virtual Technician Module User’s Guide D040Compare the QDF numbers (an Intel® processor identifie

Seite 89

Online Diagnostic Test Codes POST and Online Diagnostic Codes A-21D341Test the PCI Express channel status.D342Test the CPU side of the fault tolerant

Seite 90

Online Diagnostic Test CodesA-22 Express5800/320Ma: Virtual Technician Module User’s Guide D497Test the BMC interface.D4E1BMC retry failure. D502Test

Seite 91

Online Diagnostic Test Codes POST and Online Diagnostic Codes A-23D597Test the BMC KCS interrupt.D5A0Test the IRQ0 interrupt (timer).D5A1Test the IRQ

Seite 92

Online Diagnostic Test CodesA-24 Express5800/320Ma: Virtual Technician Module User’s Guide D613Test the PCI-card ASIC interrupt.D614Verify that PCI-c

Seite 93

Online Diagnostic Test Codes POST and Online Diagnostic Codes A-25D703Test the PIIX PM register. D704Test the PCI bus.D720Test the timers.D721Test th

Seite 94

Online Diagnostic Test CodesA-26 Express5800/320Ma: Virtual Technician Module User’s Guide D805On the primary I/O element, initiate the Ethernet inte

Seite 95

Online Diagnostic Test Codes POST and Online Diagnostic Codes A-27D830Verify that reads and writes can be made to the PCI configuration space for the

Seite 96

Preface Preface ixGetting HelpIf you have a technical question about Express5800/320Ma hardware or software, try these online resources first: • Onli

Seite 97 - GlossaryGlossary

Online Diagnostic Test CodesA-28 Express5800/320Ma: Virtual Technician Module User’s Guide D900Test the fault tolerant switch-to-PXH interface. D901T

Seite 98

Online Diagnostic Test Codes POST and Online Diagnostic Codes A-29Secondary I/O Element Diagnostic Test CodesThe following tests are performed on the

Seite 99 - Glossary-3

Online Diagnostic Test CodesA-30 Express5800/320Ma: Virtual Technician Module User’s Guide E600Initiate the PCI-card ASIC interface diagnostic test.

Seite 100 - Glossary

Online Diagnostic Test Codes POST and Online Diagnostic Codes A-31E806Initiate the Ethernet BAR decoding check diagnostic test. E808Initiate the Ethe

Seite 101 - IndexIndex

Online Diagnostic Test CodesA-32 Express5800/320Ma: Virtual Technician Module User’s Guide E840Test read/write to SATA PCI configuration space.E841Ge

Seite 102

Online Diagnostic Test Codes POST and Online Diagnostic Codes A-33EB03Finish secondary I/O diagnostic test.

Seite 103

Online Diagnostic Test CodesA-34 Express5800/320Ma: Virtual Technician Module User’s Guide

Seite 104

Glossary-1GlossaryGlossary-ActiveService Network (ASN)The infrastructure that enables communication between an Express5800/320Ma system and the NEC

Seite 105

GlossaryGlossary-2 Express5800/320Ma: Virtual Technician Module User’s Guide hard resetA process, initiated when the Express5800/320Ma system is not

Seite 106

Glossary Glossary-3remote storage devicesVTM feature that enables you to use the VTM console to mount a storage device that is connected to your work

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