NEC Express5800/320Ma Gewährleistung

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11/19/2007
Professional Services Installation and Warranty Service for
NEC Corporation of America
NEC Express5800/320Ma and 320 Fc Fault Tolerant Servers
ServerCare Basic Warranty 1-year limited warranty
o 9 a.m.-5 p.m., Monday to Friday telephony support in the US and Canada
o 1 year of CRU (Customer Replaceable Units) within 3 business days of
receiving the defective part
o 90 days phone support for Windows Operating System
o 90 days support for software included in the “Base unit” (BIOS,
ExpressBuilder, FT Mgt Software)
o Extension of a basic warranty contract is available for years 2 and 3
ServerCare Enhanced Upgrade Warranty
o Upgrade packages for 1st, 2nd and 3rd years available
o 24x7 telephony support in the US and Canada
o 24x7 email alert monitoring support
o Advance ship CRU, NEXT Day shipment of parts, 7-days a week
Standard Installation – 1 day*
SRE Script Implementation – 1 day*
Active Upgrade™ Standard Implementation – 1 day*
o See link for in-depth details
Active Upgrade Custom Implementation – 1.5 days*
o See link for in-depth details
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Inhaltsverzeichnis

Seite 1 - NEC Corporation of America

11/19/2007 Professional Services Installation and Warranty Service for NEC Corporation of America NEC Express5800/320Ma and 320 Fc Fault Tolerant

Seite 2

11/19/2007  Express Start Standard Implementation – 2.5 days* o Includes standard installation of hardware o SRE implementation of 2 applica

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