Nec Express5800 Series EXP320B Bedienungsanleitung Seite 177
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System Configuration 4-79
Troubleshooting
Error Messages
When using the remote management, an error dialog box may appear on the management PC if
some problem occurs. Messages and actions for the errors are described below.
Fatal errors
No. Error message Action
1 Fatal error. JavaVM quits. Try logging in again.
If the same message continues to appear, contact
your service representative.
2 A fatal software error has
occurred.
Try logging in again.
If the same message continues to appear, contact
your service representative.
Logon error
No. Error message Action
1 Authentication error Check the user name and password, and then enter
them again.
Access privilege error
No. Error message Action
1 Unauthorized operation. You
have no privilege to perform the
operation.
Try performing the operation with administrator’s
privileges. Consult your administrator.
Network errors
No. Error message Action
1
The HTTP communication failed.
Check the network environment and try again.
Contact your service representative if the error
persists. .
2
Could not resolve the IP address.
Check the network environment.
You cannot use Remote KVM Console for
connections via proxy.
3
Unable to reach the target host.
Check the network environment.
You cannot use Remote KVM Console for
connections via proxy.
4
Failed to download applet.
Check the network environment and try again.
Contact your service representative if the error
persists.
5
The RMCP+ session is closed.
Check the network environment.
If there is no network problem, contact your service
representative.
6 Failed to establish the RMCP+
session.
Check the network environment.
If there is no network problem, contact your service
- N8800-090F, EXP320B 1
- NEC Express5800/320Fa-L 1
- N8800-091F, EXP320A 1
- NEC Express5800/320Fa-LR 1
- User's Guide 1
- SAFETY INDICATIONS 5
- Attention 6
- Prohibited actions 6
- Mandatory actions 7
- Equipment Regulations 8
- ء֗ᤞܫᑑ᧘խࠌشऱฤᇆ 10
- CLASS 1 11
- LASER PRODUCT 11
- Trademarks and Patents 12
- To prevent voltage sag: 12
- PREFACE 13
- ABOUT THIS USER'S GUIDE 14
- Additional symbols 15
- Accessories 15
- CONTENTS 16
- WARNING LABELS 22
- Precautions for Use 1-3 23
- CPU/IO modules 24
- PRECAUTIONS FOR SAFETY 25
- 1-6 Precautions for Use 26
- Precautions for Use 1-7 27
- 1-8 Precautions for Use 28
- Precautions for Use 1-9 29
- During Operation 30
- Rack-mount Model 31
- For Proper Operation 32
- 1-14 Precautions for Use 34
- ࠌشሽᄭ֗ሽᄭᒵࣹრࠃႈ 35
- ڜᇘΔฝ೯Δঅጥ֗ຑ൷ࣹრࠃႈ 36
- ᖞ֗ᖙ܂փຝໂழऱࣹრࠃႈ 37
- 1-18 Precautions for Use 38
- ᖲਮڤۻࣚᕴऱࣹრࠃႈ 39
- 1-20 Precautions for Use 40
- ABOUT REPAIR PARTS 42
- ABOUT OUR WEB SERVICE 42
- Advice for Your Health 43
- 1-24 Precautions for Use 44
- Chapter 2 45
- STANDARD FEATURES 46
- Syslog function 49
- In-service repairing 49
- Front View (inside) 51
- CD- ROM Drive 58
- Rear View 59
- General Description 2-17 61
- (16) SCSI connector 61
- CPU/IO Module 62
- POWER LED 66
- DISK ACCESS LED 66
- FT Status LED 67
- CPU/IO Module # 0 Status LED 68
- CPU/IO Module # 1 Status LED 68
- LAN Connector LED 71
- Power Supply Unit LED 71
- Cooling Fan LED 71
- BASIC OPERATION 72
- Power ON 74
- Power OFF 75
- POST Check 75
- Makes a beeping sound 77
- Floppy Disk Drive (Option) 78
- Use of Floppy Disk 79
- CD-ROM Drive 80
- Handling CD-ROMs 82
- Chapter 3 83
- How to Locate Failed Disks 85
- 3-6 Linux Setup and Operation 88
- Linux Setup and Operation 3-7 89
- 3-8 Linux Setup and Operation 90
- (Restoring RAID) 90
- SETTING THE VIDEO MODE 92
- DUMP INITIALIZATION 94
- ACCESSING USB FDD 98
- Chapter 4 99
- SYSTEM BIOS ~ SETUP ~ 100
- Starting SETUP Utility 101
- [Yes] [No] 102
- Setup Confirmation 102
- Configuration Examples 104
- Security 105
- IMPORTANT: 105
- Optional PCI–related devices 105
- Processor Settings 109
- Advanced 110
- Memory Configuration 111
- PCI Configuration 112
- SCSI Controller 113
- LAN Controller 114
- Advanced Chipset Control 115
- System Management 119
- Console Redirection 120
- System Configuration 4-23 121
- Event Log Configuration 122
- Monitoring Configuration 123
- System Configuration 4-27 125
- SCSI BIOS (SCSISelect) 128
- 4-34 System Configuration 132
- System Configuration 4-35 133
- Advanced Configuration 133
- SCSI Disk Utilities 134
- Press it for over 4 seconds 135
- CLEAR CMOS/PASSWORD 136
- Chapter 1 137
- HOW TO CLEAR PASSWORDS 139
- 4-42 System Configuration 140
- REMOTE MANAGEMENT FUNCTION 142
- Setting a Management PC 144
- Using Remote Management 146
- Logon and logout 149
- 4-52 System Configuration 150
- Main Window 151
- Firmware Update 173
- CHECK: 175
- Troubleshooting 177
- 4-80 System Configuration 178
- BMC-related error 178
- System Configuration 4-81 179
- 4-82 System Configuration 180
- BMC configuration errors 180
- System Configuration 4-83 181
- Firmware update errors 181
- 4-84 System Configuration 182
- System Configuration 4-85 183
- 4-86 System Configuration 184
- Chapter 5 185
- NEC EXPRESSBUILDER 186
- NEC EXPRESSBUILDER Top Menu 188
- Tools Menu 189
- Master Control Menu 191
- NEC ESMPRO Agent and Manager 192
- Detection of server fault 193
- Prevention of server fault 193
- Detection of Server Fault 194
- Prevention of Server Fault 194
- Operation Window 198
- Data Viewer 199
- Alert Viewer 199
- NEC ESMPRO Agent 200
- CPU/IO module #1 201
- SCSI enclosure 201
- CPU/IO module #0 201
- Supplement 202
- NEC ESMPRO Manager 208
- General 209
- Maintenance 209
- Update 210
- PCI Device – General 213
- [Mirror] 216
- Monitoring Hard Disk 217
- [Details] of alert report 222
- [General] of SCSI Slot 222
- Server Maintenance Utility 224
- PCI Module(ID:n/m) 228
- Key Operations 231
- 3. Start the tool: 232
- ./svmtnutl 232
- Start and Stop of Components 234
- [PCI Module] – [Maintenance] 236
- Main window 237
- [CPU Module] screen 237
- [PCI module] – [Maintenance] 239
- 4. Start the component 240
- Diagnostics 241
- [PCI Module] screen 243
- [Update] screen of CPU module 245
- [CPU Module] – [Update] 245
- [Firmware Update] screen 248
- Dump Collection 249
- Setup of System Operation 252
- 3. Select [Apply] 253
- BMC Firmware Update 254
- 4. Click [OK] 255
- 5. Click [OK] 255
- 2. Select [Update] 256
- NEC DianaScope 258
- Chapter 6 259
- DAILY MAINTENANCE 260
- Making Backup Copies 261
- Cleaning 261
- Mouse ball 262
- Mouse cover 262
- Cleaning Tape Drive 264
- SYSTEM DIAGNOSTICS 265
- Diagnostics tool 266
- 12. Plug the power cord 268
- OFF-LINE MAINTENANCE UTILITY 269
- System Information Viewer 270
- Chassis Identification 270
- 6-14 Maintenance 272
- Chapter 7 273
- ERROR MESSAGES 275
- DIMM is faulty 276
- Shadow RAM is faulty 276
- Troubleshooting 7-5 277
- 7-6 Troubleshooting 278
- Troubleshooting 7-7 279
- 7-8 Troubleshooting 280
- Troubleshooting 7-9 281
- 7-10 Troubleshooting 282
- Troubleshooting 7-11 283
- Error Notification by BEEP 284
- Linux Error Messages 285
- 7-14 Troubleshooting 286
- Troubleshooting 7-15 287
- 7-16 Troubleshooting 288
- Troubleshooting 7-17 289
- 7-18 Troubleshooting 290
- Troubleshooting 7-19 291
- 7-20 Troubleshooting 292
- Troubleshooting 7-21 293
- SOLVING PROBLEMS 295
- Event Log 303
- Problems with NEC ESMPRO 308
- COLLECTION OF TROUBLE LOGS 309
- Collection of the Memory Dump 310
- BACKUP OF IPMI INFORMATION 311
- Chapter 8 313
- SAFETY PRECAUTIONS 314
- ANTI-STATIC MEASURES 315
- 3.5-INCH HARD DISK DRIVE 317
- 5.25-INCH DEVICE 325
- Installing 5.25-inch Device 326
- Removing 5.25-inch Device 327
- CPU/IO MODULE 328
- Removing CPU/IO Module 329
- Installing CPU/IO Module 331
- Precautions 333
- Installing DIMM 334
- Removing DIMM 335
- Replacing DIMM 336
- PROCESSOR (CPU) 337
- Cooling fan unit 338
- Pin marks 339
- Replacing CPU 342
- PCI BOARD 346
- System Upgrade 8-35 347
- Installing PCI Board 348
- Removing PCI Board 349
- Replacing PCI Board 350
- Setup of Optional PCI Board 351
- Appendix A 353
- A-2 Specifications 354
- Appendix B 355
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