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43 | SPECTRAVIEW II - USER’S GUIDE

Installation and Setup

Problem: Calibrate button is disabled.

Solution: The calibrate button is disabled for either of the following reasons:

No supported calibration sensor was detected.

No supported display monitor was detected.

See the following sections for further explanations.

Problem: No supported monitor was detected.

Solution:

Verify that the display monitor connected is a model supported by SpectraView II.

If more than one video output is present on the computer, try connecting to the other output connector.

Always use a DVI video output if possible.

Mac OS:

See the README le included with the software for further information about any specic incompatibilities

or issues. Note that some Macs require at least OS 10.5.2 in order support the functionality necessary with

SpectraView.

ÿ Windows:

Some video graphics adapter cards may not support the necessary functions for SpectraView to

communicate with the display monitor. For Windows systems, verify that the video graphics adapter is

supported by SpectraView by checking the Windows Graphics Chipset Compatibility Information. See the

README le included with the software for further information.

Install the latest video drivers for the video graphics adapter card.

Communications with the display monitor requires a special driver to be installed. This is installed and

congured when SpectraView is installed, however any of the following changes may necessitate that

SpectraView be re-installed to re-congure the driver:

Updating the video graphics adapter card driver.

Changing the monitor model

Changing the video port that the monitor is connected to.

Check the display conguration by clicking the Display Conguration button. In the Display

Conguration dialog, conrm that your model of display monitor is listed. If it is not listed, then there is a

problem communicating with and detecting the display monitor. If it is listed, conrm that the monitor is

associated with the correct Windows desktop display.

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Troubleshooting

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NEC PA231W Betriebsanweisung Seite 43